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94.3 the Wolf Country That'll Make You Howl!
Joint board hopes new toll service provider will offer improved customer service for RiverLink bridges
Drivers using Louisville’s Ohio River bridges will see a new toll service provider taking over soon.
The Joint Board of the Louisville-Southern Indiana Ohio River Bridges has announced the designation of TransCore as the new toll service provider for the RiverLink tolling system.
According to a release from RiverLink, TransCore is the current roadside provider for the tolling system and will now also oversee back-office services including image review, invoicing, and customer service centers. The joint board approved a resolution destinating TransCore as the next toll service provider in order to “ensure a seamless transition to a new TSP before the contract expires with the current provider.”
The joint board approved the negotiated termination of the contract with the current TSP, Electronic Transaction Consultants, in September of 2025. Both Kentucky and Indiana then began investing additional money to provide for customer service during the transition to TransCore.
TransCore was awarded a nearly six-year, $146 million contract which is expected to take effect next month. The company is expected to deliver improved and consistent services for the tolled bridges, which are used by about 100,000 drivers daily. Visit the RiverLink website for more information.
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