Menu Close

911 still available as multiple wireless customers report service outages

Area wireless customers are among those impacted by a nationwide service outage Thursday.

“This morning, we’ve had a report of multiple outages in the area of cell phones, mainly focused towards AT&T, that’s our biggest provider with the most outages,” said Hardin County Emergency Management Director Joey Scott. “Verizon has some outages. T-Mobile and Cricket Wireless have also been affected, as well.”

Emergency responders still have access to their communication lines and 911 is still accessible.

“If you need to call 911, you still can,” Scott said. “You just need to be using your Wi-Fi or a landline. At this time, we haven’t got any kind of timeframe on when this is going to be back up and running, but we are monitoring it from the state EOC side as well as the local EOC side.”

AT&T said in a statement that it is aware of the outages and is working to restore services.

Related Posts